FAQ

Frequently Asked Questions:

Do you ship worldwide?

We ship to most countries! If your country isn't on the list, send us an email!

List: United States, Canada, Australia, Brazil, China, Germany, Hong Kong, India, Israel, Japan, Macao, Malaysia, Mexico, Philippines, Russia, Singapore, South Africa, South Korea, Sri Lanka, Sweden, Switzerland, Taiwan, and the United Kingdom!

I chose USPS First Class, but my order was sent through DHL E?

Sometimes orders on Printful will be switched to something faster. USPS First Class is 3-5 day shipping. When something faster is available like DHL Parcel Expedited Max where the shipping time is 2-4 days.

Do you print your own shirts?

No. At the moment, we leave that up to the people who specialize in printing. We do plan on expanding and printing our own shirts later down the road as we continue to grow which will allow us to have more control of the whole process: buying, material, sustainability, shipping, emissions, etc. Printful is in charge of fulfilling our shirt orders at the moment. With your purchase or purchases, we will be able to build and grow this brand enough to have our own inventory so we can get your orders to you faster as well as have pop-ups and booths at events! We are looking at purchasing our own DTG machine!

What kind of ink is used?

Printful fulfills our orders and they use Kornit NeoPigment ink which is free of animal by-products, heavy metals, formaldehyde and Alkylphenol Ethoxylates (APE), making them non-hazardous, non-toxic and vegan.

https://www.kornit.com/green-technology/.

Are your shirts vegan?

There are no animal products in our apparel. We strictly stick with Bella Canvas. They are eco-friendly, sweatshop-free, and WRAP (Worldwide Responsible Accredited Production) certified.

Will you have pop-ups or booths at events like Vegan Street Fair, VegFest LA, Oakland VegFest, and other festivals?

We do plan on having pop-ups and booths at events and festivals later down the road as we continue to grow and gain enough funds to print shirts to bring to events.

Can I use your shirts in my production, commercial, advertisement, etc?

Please contact Chris at chris@citymachineapparel.com.

I'm a social media influencer, how can I work with you?

Definitely! You can contact Chris at chris@citymachineapparel.com.